Contact Zuno

What can we help you with?

Ask about your account, report a product or barcode issue, share feedback, or tell us what you want to analyse with Zuno for Business.

Choose the closest topic

Giving us a little detail helps us send it to the right place

Account and plans

Login help, the free Zuno User plan, Zuno+ billing or early-access questions.

Product or barcode

A missing product, incorrect match, barcode that is not found or product-detail problem.

Price data

A recorded price, supermarket listing, history gap or question about retailer coverage.

Business enquiry

Product tracking, Coles history, competitor sale frequency, FMCG category work or sales analysis.

Before sending

What to include

The most useful details depend on the type of question.

For a product or price issue

  • Supermarket name
  • Product name, brand and pack size
  • Barcode, if available
  • What Zuno showed and what you expected to see

For a business enquiry

  • Your company and role
  • The Coles category or products you want to review
  • Relevant competitor brands or SKUs
  • Whether you are researching a launch, category activity or your sales strategy
  • The time period or business question you have in mind

Check the FAQ

Send a message

Your message is sent securely to the Zuno team. We'll reply to the email address you provide.

Business enquiries

Zuno for Business is arranged through our sales team

There is no fixed self-serve business price shown on the website. We first need to understand the products, categories and data coverage relevant to your work.

Read about business features

Looking for a quick answer?

The FAQ covers plans, features, barcode scanning, history windows and current supermarket coverage.

Read the FAQ